The Balanced Scorecard:
"Facilitator was excellent. Only difficulty related to my occasional confusion about putting the pieces of the puzzle together."
Sean Krige, SED Alliance
"Good understanding of how to implement a BSC. General discussion was very interesting."
Peter Kennedy, Switch
"This is going to help me ask the right questions in understanding why the BSC failed in same of our stores."
Jimmy Ditshego, MAKRO
"Great trainer, engaging and knowledgeable. Really enjoyed the course from a business perspective. Glad it was not death by PowerPoint!"
Kathryn Bezuidenhout, Microsoft SA
"Good examples given. The course was excellent."
Lukani Martin Thenga, UNISA Foundation and Alumni Affairs
"I now have a better understanding of the PMS Balanced Scorecard, and the tools to utilise it. Time was well planned and utilised."
N. T. Mbedzi, TELKOM
"I see this as a tool to turn any organisation into a highly performing one. The tool was clearly shown and how it can be used to turn any organisation around."
Mandisa Ngcebetsha, Eskom
"Well run, well structured, energetically presented!"
Heidi Fischer, Intellient
"That there were people across industries with different experiences/expertise made it simple to grasp the concepts. The facilitator has extensive knowledge of the different industries, which help everyone understand."
Innocentia Liphoko, The Brand Leadership Group
Wouter Booysen, IBAS
"Can go back and actually apply the training."
Rozaan Swanepoel, National Nuclear Regulator
"Very interactive, clearly articulated throughout each chapter/section. Easy to take knowledge away and begin to plan and implement."
Nqoba Koza, Kaeloworldwide Media
"I feel very confident in being involved in the implementation of the balanced scorecard within my organisation. I am now fully comfortable with the principles of the scorecard."
Luyanda Henna, Kaeloworldwide Media
"The course will assist me in participating in the drawing of a strategy map. It will be a tremendously good tool for me as an individual!"
Saraphina Mkhwanazi, ABSA Bank Group Customer Experience
"I was unfamiliar with the Balanced Scorecard concept and the course was an eye-opener. I now have a good understanding on which I can build."
Alex Gawanab, De
Beers Marine Namibia
"Great presenter! Interactive, warm, encouraging and lively! Like verbally expressed, I'd prefer a longer training workshop - 2 days was a bit short."
Mamta Desai, The Brand Leadership Group
"Very informative - good to put own company situation into practice during workshop."
Wessel Muller, Deposita Systems
"A positive element was that some participants had started implementing the BSC and therefore we could get real life examples from them. Participants came from different backgrounds and the examples given proved valuable as they were from varied settings."
Mphamo Tente, Econet Telecom Lesotho
Corporate Governance and
"Extremely interesting and informative. I certainly learned a lot!"
Lisa Phillips, SABC
"The workshop was excellent."
Nomsa Sithole, Saab Grintek
"The definition and breakdown on Corporate Governance and the inputs from the other delegates were very beneficial, as well as the knowledge and good examples given."
Bongi Shibambo, SABC
What comes out strongly was the emphasis on promoting good values on a personal level first and then at the workplace. I thought the personal quiz on 'What would you do' was a good one. It drove home the point that anybody is capable of poor 'corporate governance'."
Muriel Malape, Huntleigh Africa
"Informative, enlightening, an eye-opener."
Elizabeth da Costa, Dulux
"It broadened my understanding of the recommendations of King 2. Exercises were practical and informative. Learnt many interesting things!"
Eugene Harris, Directfin Training Solutions
Service Level Agreements:
“Course material and presentation were excellent."
Suzette Grobler, University of KZN
"Presenter very knowledgeable. Lots of value added info gained, but needed more advanced focus on the SLA topic itself."
Theuns Holthousen, Softline VIP
"I now have the practical outline to implement effective SLAs and the Management of these."
Max Hoppe, Sovereign Foods
"Excellent. Covered every topic. Facilitator well informed and clearly explained concepts."
Khulile Mtetwa, Bedia
"Very informative, very factual".
Tokollo Phahlane, National Treasury